Most of our products are made specifically for your order. Except where required by applicable law, we do not accept returns or exchanges for a change of mind, an incorrectly selected size, or an incorrectly selected color. Please review the size chart and product details before purchasing.
If your item arrives damaged, defective, misprinted, or different from what you ordered, email betteroffongodsside@gmail.com as soon as possible, preferably within 14 days of delivery. Include your order number, a description of the issue, and clear photos so we can review and arrange an appropriate replacement or refund.
If your package has not arrived, contact us promptly with your order number so we can investigate.
Please contact us before returning any item. Do not send returns to the address on your package without instructions.
Cancellation or change requests are not guaranteed once production begins. Approved refunds are issued to the original payment method; processing time depends on your payment provider.
Any separate return terms for stocked items will be clearly stated on the product page. Nothing in this policy limits your rights under applicable consumer law.